Privacy Policy
Your privacy matters to us. This policy explains how Throblight collects, uses, and protects your personal information when you use our fundamental analysis education platform.
Information We Collect
When you interact with Throblight's educational platform, we collect certain information to provide you with personalized learning experiences and improve our services. We're transparent about what we gather and why.
Personal Information You Provide
- Name, email address, and contact details when you register for courses
- Educational background and trading experience level for course recommendations
- Payment information processed through secure third-party providers
- Communications you send us, including questions and feedback
- Profile information you choose to share in our learning community
Automatically Collected Information
- Device information including browser type, operating system, and IP address
- Usage data such as course progress, time spent on materials, and learning patterns
- Website navigation data through cookies and similar tracking technologies
- Location data (general region) to comply with local financial education regulations
How We Use Your Information
Your information helps us create meaningful educational experiences tailored to your learning goals. We don't sell your data or use it for purposes unrelated to your financial education journey.
Educational Services
Delivering personalized course content, tracking your progress, and providing relevant learning materials based on your experience level and interests.
Platform Improvement
Analyzing learning patterns to enhance course quality, develop new educational content, and optimize user experience across our platform.
Communication
Sending course updates, educational newsletters, and responding to your questions. You can opt out of marketing communications at any time.
Legal Compliance
Meeting financial education regulations in Vietnam and protecting both your interests and ours from fraudulent activities.
Your Privacy Rights
You have significant control over your personal information. Under Vietnamese data protection regulations and our commitment to privacy, you can exercise these rights at any time by contacting our privacy team.
Access and Correction
Request a copy of all personal information we hold about you, and ask us to correct any inaccuracies. We'll provide this information within 30 days of your request.
Data Deletion
Ask us to delete your personal information, though we may need to retain certain records for legal compliance or legitimate business purposes like course completion certificates.
Processing Limitations
Request that we limit how we process your information, or withdraw consent for activities like marketing communications while maintaining your educational account.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or destruction. Our approach combines technical safeguards with strict internal policies.
- Encryption: All data transmission uses SSL/TLS encryption, and sensitive information is encrypted at rest using industry-standard protocols
- Access Controls: Only authorized personnel can access personal information, with all access logged and monitored
- Regular Audits: We conduct quarterly security assessments and vulnerability testing to identify and address potential risks
- Secure Infrastructure: Our servers are hosted in secure facilities with 24/7 monitoring and regular backup procedures
- Staff Training: All team members receive ongoing privacy and security training to ensure proper handling of personal information
While we implement robust security measures, no system is completely foolproof. We'll notify you promptly if we discover any security incident that might affect your personal information.
Data Sharing and Third Parties
We're selective about who we share your information with and only work with trusted partners who meet our strict privacy standards. We never sell personal information to advertisers or data brokers.
Service Providers
We share limited information with companies that help us deliver our services, including payment processors, email service providers, and cloud hosting services. These partners are contractually required to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by Vietnamese law, court orders, or regulatory authorities. This includes cooperation with financial regulators to ensure compliance with educational standards.
Business Transfers
If Throblight is acquired or merged with another company, your information would be transferred as part of that transaction. We'd notify you beforehand and ensure the new entity honors this privacy policy.
Data Retention Periods
We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of information have different retention schedules based on their purpose and regulatory requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Active account + 3 years after closure | Legal compliance and customer service |
| Course Progress Data | Active account + 7 years | Educational records and certification verification |
| Payment Records | 7 years from last transaction | Tax compliance and financial auditing |
| Communication Logs | 2 years from last contact | Customer service quality and dispute resolution |
| Website Analytics | 26 months | Platform improvement and usage analysis |
International Data Transfers
While Throblight operates primarily in Vietnam, some of our service providers may process information in other countries. We ensure adequate protection for your information regardless of where it's processed.
When transferring data internationally, we use appropriate safeguards including standard contractual clauses, adequacy decisions, or other mechanisms recognized under Vietnamese data protection law. Our cloud infrastructure providers maintain certifications equivalent to international privacy standards.
- All international transfers are documented and approved through our data governance process
- We regularly review the privacy practices of international service providers
- Cross-border data sharing agreements include specific privacy protection requirements
- You can request information about specific international transfers affecting your data
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience and understand how you interact with our platform. You have control over how we use these technologies.
Essential Cookies
These cookies are necessary for our website to function properly. They enable core features like user authentication, course navigation, and security protections. You cannot opt out of essential cookies while using our services.
Analytical Cookies
We use these to understand how students interact with our course materials and identify areas for improvement. This data is aggregated and doesn't identify individual users. You can disable analytical cookies in your browser settings.
Preference Cookies
These remember your choices like language settings, course bookmarks, and display preferences to personalize your experience across sessions.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated clearly through email notifications and prominent website notices.
How we handle updates: Minor clarifications or additions may be implemented immediately with updated posting dates. Major changes affecting how we collect or use your information will include a 30-day notice period before taking effect. You can always find the current version of this policy on our website, along with an archive of previous versions for reference.
Privacy Questions and Contact
If you have questions about this privacy policy or want to exercise your privacy rights, our team is here to help. We typically respond to privacy inquiries within 48 hours.
For formal privacy complaints or concerns that cannot be resolved through direct contact, you may also reach out to Vietnamese data protection authorities or relevant regulatory bodies overseeing financial education services.